This post covers PMI.orgs PMP Exam Content Outline item 1.12.0 Define team ground rules:
1.12.1 Communicate organizational principles with team and external stakeholders
1.12.2 Establish an environment that fosters adherence to the ground rules
1.12.3 Manage and rectify ground rule violations
- Accountability Ladder: Have team agree to show up “above the line”; though do so with a trauma-informed resilience oriented approach (TIRO)*
- Team Charter “Bus” (Team Charter Canvas)
*Regarding TIRO, get this free download and other amazing resources from Relias. Sure, you may not work in healthcare, but you are the Servant Leader (the steward) for your team. Here is the TiQi Accountability Ladder, it’s trauma-informed and quantum-informed.