This post covers PMI.orgs PMP Exam Content Outline item 1.12.0 Define team ground rules:
1.12.1 Communicate organizational principles with team and external stakeholders
1.12.2 Establish an environment that fosters adherence to the ground rules
1.12.3 Manage and rectify ground rule violations
- Accountability Ladder: Have team agree to show up “above the line”; though do so with a trauma-informed resilience oriented approach (TIRO)*
- Team Charter “Bus” (Team Charter Canvas)
*Regarding TIRO, get this free download and other amazing resources from Relias. Sure, you may not work in healthcare, but you are the Servant Leader (the steward) for your team.